Shopping Terms & Conditions

Welcome to CozyToyPalace.com. These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from us.

By accessing this website and/or placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions govern your relationship with CozyToyPalace.com. Your use of our website and any purchase you make is subject to these Terms and Conditions. We reserve the right to update, change, or replace any part of these Terms and Conditions at our sole discretion. It is your responsibility to check this page periodically for changes.

2. Products

All products are subject to availability. We reserve the right to limit the quantities of products we offer and to discontinue any product at any time. We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your screen’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

3. Orders and Acceptance

When you place an order, you are making an offer to purchase the goods subject to these Terms and Conditions. All orders are subject to acceptance and availability. We will confirm acceptance of your order by sending you an order confirmation email. The contract for the purchase of goods is formed when we send you the order confirmation email.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

4. Prices and Payment

All prices are as shown on the website. We reserve the right to change prices at any time without notice. All prices include VAT (where applicable) but exclude delivery charges, which will be added to the total amount due.

Payment for all orders must be made at the time of order. We accept payment by most major credit and debit cards. All credit/debit cardholders are subject to validation checks and authorization by the card issuer.

5. Delivery

Please see our Delivery Information page for full details on delivery options and charges. We will endeavor to deliver the goods within the estimated timeframes, but we cannot be held responsible for any delays due to unforeseen circumstances or events beyond our control.

Risk of loss and damage to the products passes to you upon delivery.

6. Returns, Refunds, and Exchanges

We hope you are delighted with your purchase. However, if you are not entirely satisfied, you may return items in accordance with our Returns and Exchanges policy. Please refer to our dedicated Returns page for full details on eligibility, timeframes, and procedures.

7. Intellectual Property

All content included on this website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CozyToyPalace.com or its content suppliers and is protected by international copyright laws.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your visit to our website, to understand our practices regarding your personal data.

9. Disclaimer of Warranties and Limitation of Liability

This website is provided by CozyToyPalace.com on an “as is” and “as available” basis. We make no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included.

To the full extent permissible by applicable law, we disclaim all warranties, express or implied. We will not be liable for any damages of any kind arising from the use of this website or from any information, content, materials, or products included on or otherwise made available to you through this website.

10. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

11. Website Use

You may use our website for lawful purposes only. You may not use our site in any way that breaches any applicable local, national, or international law or regulation, or that is fraudulent or has any fraudulent purpose or effect.

12. Entire Agreement

These Terms and Conditions and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us regarding the subject matter.

13. Contact Us

For any questions regarding these Terms and Conditions, please refer to the customer service section of our website.